Privacy Policy

Transient Power-Tech Solutions (“the Company,” “we,” “us,” or “our”) is committed to maintaining the highest standards of data privacy and security for our clients, partners, and website visitors. This Privacy Policy provides a comprehensive explanation of how we collect, process, protect, and manage your professional and personal information within the context of our electrical contracting and consultancy operations.

1. Information We Collect

To provide precise engineering solutions and maintain regulatory compliance, we collect several categories of information:

  • Identification & Contact Data: Full name, job title, business name, registered office address, professional email address, and contact numbers.
  • Project-Specific Technical Data: Site coordinates, electrical load requirements, structural blueprints, existing circuit diagrams, and utility account details (e.g., JVVNL consumer numbers).
  • Financial & Transactional Data: Tax identification numbers (GST), billing addresses, bank account details for processing payments, and history of services rendered.
  • Digital Logs: When visiting our website, we may collect basic analytical data such as IP addresses, browser types, and interaction timestamps to improve our digital user experience.

2. How We Use Your Information

Your data is utilized strictly to fulfill our contractual obligations and enhance service delivery:

  • Project Execution: To design, supply, install, and commission electrical infrastructure tailored to your site requirements.
  • Regulatory Filings: To facilitate necessary permits, inspections, and approvals with state electricity boards and electrical inspectorates.
  • Technical Support: To manage Annual Maintenance Contracts (AMC), track equipment warranty periods, and provide rapid-response troubleshooting.
  • Business Communication: To send project milestone updates, safety advisories, and formal documentation such as quotations and invoices.

3. Data Security and Storage

We recognize that project blueprints and infrastructure data are sensitive. We implement industry-standard security protocols to prevent unauthorized access:

  • Restricted Access: Information is only accessible to engineers and administrative staff directly assigned to your project.
  • Digital Safeguards: Digital records are stored on secure servers with encrypted backups to prevent data loss or cyber threats.
  • Physical Security: Hard copies of project plans and contracts are stored in secure, monitored facilities within our Jaipur headquarters.

4. Information Sharing and Third-Party Disclosure

We do not sell, trade, or rent your information to third-party marketing firms. Information is only shared under the following circumstances:

  • Authorized Vendors: Sharing technical specifications with equipment manufacturers (e.g., transformer or switchgear OEMs) to ensure hardware is built to your requirements.
  • Legal Compliance: Disclosing data to government bodies or law enforcement if required by Indian law or to protect the safety and rights of our company and clients.
  • Utility Coordination: Sharing necessary consumer data with utility providers to facilitate grid synchronization and meter installations.

5. Data Retention Policy

We retain your information for the duration of our professional relationship and for a subsequent period as required by Indian commercial and tax laws. Technical project data is often retained long-term to ensure we can provide accurate maintenance and upgrade support throughout the lifespan of the installed electrical assets.

6. Your Professional Rights

As a client of Transient Power-Tech Solutions, you hold the following rights regarding your data:

  • Access & Correction: You may request a copy of the data we hold or ask for corrections to ensure technical or contact details are accurate.
  • Withdrawal of Consent: You may withdraw consent for non-essential communications (such as newsletters) at any time.
  • Data Deletion: You may request the deletion of your data once all contractual and legal retention obligations have been fulfilled.

7. Changes to This Policy

We reserve the right to update this Privacy Policy to reflect changes in our operational practices or evolving legal requirements in India. Any significant updates will be communicated via our website or through direct professional correspondence.

8. Contact Information

For any inquiries, clarifications, or grievances regarding your data privacy, please contact our data management team at our administrative office in Jaipur, Rajasthan.

Effective Date: April 24, 2026 Transient Power-Tech Solutions